A Simple Solution ›
We utilize skip tracing, a phone and letter campaign, an attorney written demand, and the incentive of credit reporting in motivating homeowners to pay delinquent assessments.
Using the option of credit reporting delinquent HOA dues (as a collection account) motivates homeowners, because credit reporting affects members personally.
Only a $250 one-time flat collection cost is added to a delinquent homeowner’s balance. Homeowners pay your property management firm or agent directly, and there are no out of pocket costs for your Association.
In compliance with NCAP requirements we provide homeowners’ dates of birth or social security numbers.
No Cost for HOA Boards ›
There are no contingency or recurring fees. Only a flat $250 collection cost is added to a homeowner's balance, regardless of balance size. Accounts are not assigned or pledged, so we never hinder short sales.
Our professional salaried collection counselors take your delinquent homeowners' phone calls. Homeowner payments are monitored by an accredited CPA firm. And Associations receive 100% of their collected dues.
Click here to see a timeline of our service. Click here to read testimonials from attorneys, property managers, and Community Association Boards who are using this process. Read about one Association's success using credit reporting in this Charlotte Observer article.
A Softer Approach ›
Our collection counselors are salaried employees. This eliminates the stress and pressure associated with contingency (commission-type) collection agencies.
We collect delinquent HOA dues without using liens or foreclosure; and without incurring expensive legal fees. Our flat fee credit reporting based solution works best after your internal efforts stop working and before you go to your attorney.
Call now for a no-obligation online tour of our results.
Community Associations Receive 100% of their Collected Dues and Delinquent Homeowners Only Pay a Small Flat Fee.
Enacted by Congress, The Federal Fair Debt Collection Practices Act (FDCPA) allows property-related debts (like association assessments and fines) to be credit reported as ”consumer debts’, and thus approves for use the credit reporting of association assessments and fines in all 50 States. The process we utilize complies with all Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Consumer Financial Protection Bureau (CFPB) regulations and all Federal and State laws and statutes. Since all responsibility for debt collection and credit reporting compliance resides with the collection and credit reporting entity, a layer of secure protection is provided for Property Management Companies, Associations and their Board Members.
Olivan Inc is an authorized agent of national collection agency NCSPlus Incorporated which operates in all 50 states. The collection process used by Olivan Inc operates as an HOA ‘dunning service’ or an HOA ‘dunning agency’ for property management companies, community associations, homeowners associations, property owners associations, and condominium associations. This collection process complies with all FDCPA, FCRA,CFPB, and NCAP rules and regulations, as well as all State and Federal laws and statutes.